How WhatsApp Chatbot for Business Keeps Customers Engaged 24/7

How WhatsApp Chatbot for Business Keeps Customers Engaged 24/7

Manually sending the same message to several clients might be difficult. With just one click, you can easily share announcements or promotions with everyone using WhatsApp Broadcast Messages. WhatsApp broadcast messages are unique in that traditional emails are frequently ignored, and SMS is uninteresting. They enable companies to preserve the human touch that fosters loyalty and trust while instantaneously connecting with thousands of customers.


Using the WhatsApp Broadcast Software, it is easy to send out messages in large quantities. You can make campaigns, select audiences, and then monitor performance, and all you can do is through a single easy-to-use dashboard. Using pre-made templates will save time by giving each message a polished appearance that will encourage real communication.


Why Businesses Struggle to Reach Customers on WhatsApp


Many businesses struggle to maintain consistent contact with a growing client. Manual delivery of any message is not only time-consuming but constrained in scope as well as untraceable.
The following are some of the catches to which the business owners are exposed:


Low visibility: It is difficult to know the number of messages sent or opened without analytics.


Inconsistent communication: The members of the team do not deliver messages in a similar manner.


Time-consuming process: A one-on-one process of sending updates, promotions, or alerts holds back the marketing effect.


Lack of collaboration: Customers might receive a slow or contradictory response when different workers attend to their chats individually.


This is what Flostr comes in, and it is the automation of business communication through WhatsApp, the organisation and the improvement.

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How WhatsApp Broadcast Messages Simplify Business Communication


Flostr is the application that helps businesses send out bulk messages in a single click through WhatsApp broadcast messages. You can send messages to thousands of people instantaneously and at the same time make them personalised, whether you are informing about a sale, reminding customers of an appointment or promoting a product.


With pre-made templates, Flostr takes care of the message structure for you. You have a choice of ready templates or create your own, whereby all the messages comply and remain consistent.
Example templates you can use:


Promotional Template: “Hi [Name], enjoy 25% off on all items this weekend! Tap here to explore: [link].”
Reminder Template: “Hi [Name], your order will be delivered today between [Time Slot]. Thank you for shopping with us!”
Follow-Up Template: “Hi [Name], we noticed you haven’t completed your purchase. Click here to finish it: [link].”
These templates can be used to remain professional and make your broadcasts appear professional. Together with WhatsApp Business analytics, you will be able to monitor delivery rate, responses and engagement rates immediately - having full control over your messaging strategy.


Step-by-Step: Sending WhatsApp Broadcast Messages Using Templates


Using Flostr, a WhatsApp broadcast campaign can be initiated in a short time and easily. The following are the steps in which you can send your first campaign in a few steps:


1. Create Your Campaign


Begin by giving a name to the campaign and choosing a pre-approved WhatsApp message template. Personalise it with detailed information such as the name of the customer, a discount code, or the date of delivery.


2. Choose Your Audience


Add or pick your address book right on the dashboard. You can screen audiences by the city, region or custom tags to target audiences.


3. Schedule Your Broadcast


Immediately relay your broadcast or arrange it at the most opportune time. Flostr can even attempt failed deliveries automatically so that it can reach as many people as possible.


4. Launch and Track Results


One click makes your campaign live. Real-time analytics allow tracking message deliveries, opens, clicks, and replies instantly.


5. Retarget Your Audience


Re-attack those customers who did not reply initially. Make follow-up broadcasts with better offers or updates to maximise conversion.
This stream flow process makes sure that all the messages matter to the right people, at the right time, and with the right message.


Key Benefits of Sending WhatsApp Broadcast Messages with Templates


1. Faster, Scalable Communication


Through Flostr, companies can use WhatsApp broadcast to send thousands of WhatsApp messages in seconds. No longer manual delivery, instant contact with customers anywhere.


2. Personalised Messaging at Scale


Personalisation is easy when there is a template. Every message is personal, intimate and yet automated, boosting the rate of response and interaction up to 50%.


3. Real-Time Insights with WhatsApp Business Analytics


Deliveries, views and responses are directly shown on the dashboard of Flostr. Analytics will make you realise what is working and optimise your campaigns to achieve better results.


4. Seamless Team Collaboration


Having a WhatsApp shared team inbox, a group of team members can deal with customer feedback collectively. No mails, no misunderstandings, just fast and synchronised responses.


5. Schedule and Automate with Ease


Scheduling your broadcasts at a particular time will be in line with the activity pattern of the customer. Planned messages are also known to increase responses by almost 30%.


6. Retargeting Made Simple


Track non-respondents and make customised follow-ups. The retargeting option of Flostr will not allow a lead to slip through the cracks.


7. Cost-Effective Customer Engagement


WhatsApp broadcasting is much cheaper than other channels. You can achieve quicker interaction and quantifiable outcomes at a reduced price.


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Final Thoughts


With the increasing competition and shortening attention spans, the world is getting smarter, and thus, a business requires a smarter way to stay connected. WhatsApp broadcast messages provide the ideal automation ratio to assist brands in connecting with their customers in real-time, without abandoning the human touch.


When using Flostr, it becomes a manageable process. It is all in one place, as it is possible to create the campaigns based on customisable templates and the opportunity to monitor real-time performance with the help of the WhatsApp Business analytics. Also, your team will always remain on track with the WhatsApp shared team inbox, so that each customer can always have a timely and correct response.


In case you need to achieve quicker communication, increased interaction, and reach conversion, Flostr broadcast solution is the ultimate business solution.
Are you ready to expand your business through smarter communication? Create a Flostr account and make bulk WhatsApp broadcasting easier.
Turn clicks into customers — using Flostr.


FAQs
1. What are WhatsApp broadcast messages?

They enable businesses to address several recipients individually with the same message- perfect for acts of promotion, reminder and updates.


2. Can I send broadcasts to unlimited contacts?
Yes, Flostr allows you to communicate with thousands of contacts in a single click with the WhatsApp Broadcast Software.


3. How do templates help in broadcast campaigns?
Ready-to-use templates save time, are professional, and ensure that all messages are written in the brand tone and WhatsApp policy.


4. What insights can I get from WhatsApp Business analytics?
To measure campaign performance, you can check the delivery of the messages, the rates of opening the messages and the response of customers.


5. How does the WhatsApp shared team inbox help?
It enables your organisation to respond to your customers in a single location, thus being able to respond faster and in a more coordinated manner.

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